Privacy Policy
Last Updated On 20-Feb-2026
Effective Date 19-Feb-2026

This Privacy Policy describes the policies of TradeSolution (RUMO ILUMINADO, LDA, Rua Diogo Dias, nº 96, Montijo 2870-272, Portugal), email: geral@tradesolution.pt, phone: ‪+351925619333‬ on the collection, use and disclosure of your information that we collect when you use our website ( https://tradesolution.pt ). (the “Service”). 

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. Information We Collect:
   

   In the course of its activity, TradeSolution collects and processes personal data from various data subjects, including:

   • Individuals who sell (or are interested in selling) objects at auctions organized by or through TradeSolution, which may operate as an intermediary in “Private Sales”;

   • Individuals who acquire (or are interested in acquiring) objects by submitting an online bid at an auction organized by TradeSolution or by using TradeSolution as an intermediary in “Private Sales”.

   1. We will collect and process the following personal information about you:

   2. Name
   3. Email
   4. Mobile phone number
   5. Address
   6. Age or date of birth
   7. CPF number (NIF)
   8. Passport (or other identification document) number and validity
      IBAN
   9. Social Media Profile
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3. How We Collect Your Information:

   The personal data that TradeSolution processes is primarily provided by data subjects during initial contact and while they maintain a business relationship with TradeSolution.

   1. We collect/receive information about you in the following manner:

   2. When a user fills up the registration form or otherwise submits personal information
   3. Interacts with the website and through various communication channels, including telephone, email, forms on web pages, paper forms, and postal mail.
   4. From public sources

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5. How We Use Your Information:

   We will use the information that we collect about you for the following purposes:

   1. Creating user account
   2. Testimonials
   3. Customer feedback collection
   4. Processing payment
   5. Support
   6. Administration info
   7. Manage customer order
   8. Site protection
   9. User to user comments
   10. Dispute resolution
   11. Manage user account
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   If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

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7. How We Share Your Information:

   We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

   1. Legal entities
   2. Analytics

   We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

   We may also disclose your personal information for the following: 

8. (1) to comply with applicable law, regulation, court order or other legal process; 

9. (2) to enforce your agreements with us, including this Privacy Policy; or 

10. (3) to respond to claims that your use of the Service violates any third-party rights.

11.  If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

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13. Retention Of Your Information:

    The personal data of data subjects are kept for the duration of the contractually established relationship with TradeSolution and for up to 10 (ten) years after the end of that relationship. In some situations, the retention period may be longer, in which case this extension will be legally justified and supported. This period was defined taking into account the applicable laws regarding personal data and civil and commercial contracting, and in view of the possibility that TradeSolution may need to present evidence in any litigation or potential litigation between it and the data subjects. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

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15. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at geral@tradesolution.pt. We will respond to your request in accordance with applicable law.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

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17. Cookies Etc.

    To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

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19. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

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21. Grievance / Data Protection Officer:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at RUMO ILUMINADO, LDA, Rua Diogo Dias, nº 96, Montijo 2870-272, Portugal

22. email: geral@tradesolution.pt. 

23. We will address your concerns in accordance with applicable law.